Office Associate

Office AssociateReporting to the Director, the Office Associate will support the NYC Early Intervention Program's Bronx Office to ensure smooth office operations and support child case processing. The Office Associate will perform receptionist duties, in person and on the phone, greeting families and providers. They will also help to manage electronic case files, create Microsoft Word documents, send emails using Microsoft Outlook, and perform other clerical/office duties. Position Summary: The Office Associate will provide clerical/office assistance for implementation and execution of the Early Intervention Program process. They will perform receptionist duties, answering calls, directing callers, taking messages, and greeting family members and members of the provider community as they come to the Regional Office. They will retrieve and access requested case record information through EI NYEIS/HUB database and create electronic child case records. They will prepare documents with word and spreadsheet programs using Microsoft Office and enter information in the Virtual Vault. They will prepare emails using Microsoft Outlook and any required documents for distribution. They will provide clerical assistance to facilitate projects or assignments for EIP. They will perform any other clerical/office duties, as required, and complete any other tasks as assigned by management.