Fitness Sales Associate
BENEFITS:
Hourly rate
Commissions
Bonuses
Employee discounts
Complimentary membership
Medical, Dental, Vision, Disability insurances
JOB DESCRIPTION:
The Orangetheory Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. The ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.
JOB DUTIES INCLUDE:
Establishes and maintains an effective referral program
Maintains accurate records using established OTF sales systems
Conducts telephone inquiries/follow up calls/customer care calls
Leads OTF studio previews with prospects and/or fitness program holders
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
Properly prep, check-in, and close out classes based on OTF studio standards
Engage with members before, during, and after check-ins to create and maintain a community atmosphere
Update calendar, class roster, client profiles, and contact logs to reflect any client and lead interaction
Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
Must be able to participate in 1-2 OTF scheduled workouts per week
Maintains an organized and clean lobby/front desk area
Responsible for processing accurate cash and credit card transactions
Follow up and follow through activities with all prospective clients
Responds immediately to member requests, inquiries and concerns.
Proper onboarding all OTF clients through the use of Client Intake Forms, Rules & Policies, and Membership Agreements
Be knowledgeable on and enthusiastically promote all studio events/promotions
Stay up to date on all required Orange University curriculum
Attend and assist with out of studio OTF events in the community
Works closely with Fitness Team to ensure that processes are fulfilled
Responsible for attending and participating in all relative OTF training programs
JOB QUALIFICATION:
Energetic and outgoing personality
Excellent customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Self-motivated and driven
Solid verbal and written communication skills required
Ability to resolve conflicts/disagreements amongst peers through communication in a calm and respectful manner
Able to multi-task and excel in a busy environment.
Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use
Health & Fitness minded people strongly preferred
Strong attention to detail
High school diploma or equivalent required.
Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
Flexible to work day, evening and/or weekend and holiday hours as needed
Must be coachable and open to change for professional growth and development
Must always be an ORANGE Ambassador
Job Types: Full-time, Part-time
Pay: $20,000.00 - $45,000.00 per year
Benefits:
Dental insurance
Health insurance
Vision insurance
Shift:
4 hour shift
8 hour shift
Evening shift
Ability to Relocate:
Avon, IN 46123: Relocate before starting work (Required)
Work Location: In person