Customer Service Specialist / Logistics Coordinator

This role is the main point of contact for customers throughout the entire service process, ensuring a smooth, organized, and positive experience from start to finish.Responsibilities:- Handle incoming customer inquiries via phone and online leads- Manage customer accounts, files, and job details from start to completion- Coordinate scheduling, timelines, and logistics for services- Maintain consistent communication with customers before, during, and after service- Prepare and manage contracts, documentation, and job updates- Work closely with operations teams to ensure smooth execution of services- Process payments and assist with post-service follow-up- Support office operations, including phones, walk-ins, and occasional Saturday coverageRequirements:- At least 1 year of experience in sales or a fast-paced customer service role- Logistics, transportation, or coordination experience preferred- Strong communication, organization, and problem-solving skills- Ability to manage multiple tasks and changing priorities- Reliable, punctual, and team-orientedWhat We're Looking For:- Someone who thrives in a fast-paced environment- A strong communicator who can build relationships with customers and internal teams- Highly organized with great attention to detail- A team player with a proactive mindsetCompensation: $22 an hour, temp to hire positionIf your background aligns with what we are looking for, we will reach out to you directlyEqual Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf