Billing Specialist

Billing Specialist AZ - Corporate - Phoenix, AZ 85029Description We are seeking a detail-oriented and analytical Billing Specialist to support our accounting and customer operations teams. This role is responsible for managing invoices, maintaining accurate financial records, and supporting collections efforts to ensure timely and accurate revenue processing.The ideal candidate will have a strong accounting background, excellent attention to detail, and the ability to collaborate across teams to resolve customer billing issues and improve processes.Key Responsibilities Create and issue accurate customer invoices in a timely mannerMaintain and update customer records across NetSuite, VersaPay, and CRM systemsPerform account reconciliations and resolve discrepanciesApply payments, issue credits, refunds, and necessary billing adjustmentsSupport billing accuracy during customer changes such as terminations or ownership updatesAssist with collections efforts and customer account follow-upsResponding to customer inquiries and providing excellent serviceAnalyze accounts receivable aging and identify overdue balancesCollaborate with accounting and customer success teams to resolve issuesEnsure high standards of data accuracy and compliance with financial processesQualifications Some college coursework or bachelor's degree in accounting preferred35 years of relevant accounting or billing experienceExperience with NetSuite, VersaPay, or similar systems preferredStrong understanding of bookkeeping and financial record-keeping principlesExcellent attention to detail and analytical skillsStrong communication and interpersonal abilitiesProficiency in Microsoft Office, especially Excel