Call Center Representative

We are looking for a Customer Service Representative to join a growing team in New Jersey. This is a Long-term Contract position that requires working fully onsite in a structured office setting. The person in this role will connect with candidates by phone, evaluate their qualifications and availability, and provide a positive, service-focused experience throughout each interaction.Responsibilities:• Reach out to prospective candidates by phone to conduct initial conversations and gather key information• Assess scheduling flexibility, interest level, and overall fit based on established hiring criteria• Review candidate backgrounds and verify credentials to support effective qualification decisions• Handle inbound and outbound calls effectively while maintaining a courteous and helpful approach• Enter and update candidate details accurately in tracking systems and related records• Provide clear information, answer questions, and ensure a smooth experience during the pre-screening process• Strong verbal communication skills with the ability to build rapport quickly over the phone• Previous experience in customer service, call center support, or a similar phone-based role• Comfortable managing both inbound and outbound calls in a fast-paced environment• Ability to perform accurate data entry and maintain organized records• Strong attention to detail when reviewing information and confirming candidate qualifications• Detail-oriented presentation and readiness to work onsite in Woodbridge, New Jersey• Dependable availability for a Monday through Friday scheduleTalentMatch®Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.