Cemetery Sales Manager
DescriptionThe Cemetery Sales Manager at Singing Hills Memorial Park is responsible for leading, developing, and driving the performance of the on-site sales team. This role owns all preneed sales activity, team accountability, and revenue outcomes for the location. The ideal candidate is a hands-on leader who can coach, recruit, and build a strong sales team while building a high-performance culture of service, excellence, and growth.About Singing Hills Memorial ParkLocated in the San Diego area, Singing Hills Memorial Park is a premier cemetery property serving families with compassion, professionalism, and excellence. This role offers the opportunity to lead a strong existing team while building toward significant growth in a high-potential market.This is a unique opportunity to step into a leadership role with strong upside and the ability to make an immediate impact.Essential Duties and Responsibilities:Lead, manage, and hold accountable a team of Family Service Advisors to achieve established preneed revenue goalsMonitor daily and weekly sales activity, including appointments set/held, presentations, and contracts writtenProvide ongoing coaching through one-on-ones, field observation, and performance feedbackRecruit, onboard, and train new sales team members, ensuring timely licensing and developmentEnforce adherence to company sales processes, ethical standards, and compliance requirementsOversee lead distribution and ensure timely, consistent follow-up on all inquiries and prospectsDrive community outreach efforts, including seminars, events, and partnership development to generate leadsSupport and assist in closing preneed and at-need sales, particularly in complex or high-value situationsPartner with funeral home and cemetery operations staff to ensure coordinated service and maximize at-need opportunitiesReview and approve contracts for accuracy, completeness, and regulatory complianceEnsure proper use of and accurate CRM data, sales tracking, and required reportingAddress and resolve customer concerns in a professional and timely mannerParticipate directly in sales activities as needed to support overall location performanceRequirements Work Experience Requirements: Required 3–5+ years of sales experience with consistent quota achievement 2+ years of direct team leadership and performance managementDemonstrated ability to manage a sales pipeline and forecast accurately Strong coaching, accountability, and communication skills PreferredPreneed, cemetery, funeral, real estate, or insurance sales experience Active California Life Insurance License (or ability to obtain) Experience managing commission-based sales teamsPhysical Requirements:Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standardsMust be able to occasionally lift and carry up to 15 lbs.Must be able to talk, listen and speak clearly on telephoneMust be able to sit for prolonged periods at a desk, while working on a computerSalary Description$72,500-$200,000+ (Base + Uncapped Overrides)