Assistant General Manager
Job Summary
The Assistant General Manager plays a crucial role in supporting the overall operations of our establishment, ensuring that we deliver exceptional service and maintain high standards in food quality and safety. This position requires a dynamic leader who can effectively manage staff, oversee daily operations, and contribute to the strategic goals of the restaurant. The ideal candidate will possess a strong background in food service management, with experience in both casual and fine dining environments.
Responsibilities
Assist the General Manager in overseeing daily operations of the restaurant, ensuring compliance with company policies and procedures.
Manage staff scheduling, training, and development to ensure a high-performing team.
Supervise food preparation and cooking processes to maintain quality standards.
Handle cash management and POS transactions accurately, including Aloha POS and Micros POS systems.
Monitor inventory levels and assist with inventory control to minimize waste and ensure product availability.
Provide excellent customer service by addressing guest inquiries and resolving complaints effectively.
Conduct interviews for new hires and participate in staff evaluations.
Ensure adherence to food safety regulations and proper food handling practices.
Collaborate with the kitchen team to optimize food production and presentation.
Assist in budgeting and financial planning for operational efficiency.
Qualifications
Proven experience in restaurant management or as an Assistant Manager in a quick service or fast food environment.
Strong background in food preparation, culinary skills, and kitchen management.
Experience with cash handling and POS systems (Aloha POS or Micros POS preferred).
Knowledge of inventory control processes and food safety regulations.
Excellent leadership skills with a focus on team management and staff training & development.
Strong customer service orientation with effective communication skills.
Experience in fine dining, casual dining, banquet services, or catering is a plus.
Ability to work flexible hours including evenings, weekends, and holidays as needed.
A passion for the food industry with a commitment to delivering exceptional dining experiences. This position is ideal for individuals who thrive in a fast-paced environment and are looking to advance their careers in hospitality management. Join our team today!
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
Employee discount
Paid training
Shift availability:
Day Shift (Required)
Night Shift (Required)
Work Location: In person