E-Commerce Account Associate (2+ yrs req)

DescriptionE-Commerce Account AssociatePosition SummaryAre you passionate about the dynamic world of online retail? Do you thrive in a fast-paced environment and have a keen eye for detail? If so, we have the perfect opportunity for you! As our E-Commerce Account Associate, you will play a pivotal role in managing and optimizing our Amazon store front.ResponsibilitiesAccount Maintenance: Maintain our Amazon seller account, ensuring compliance with Amazon’s policies and guidelines.Listing Management: Create and maintain Amazon product listings, ensuring accurate and up-to-date information and creative assets are published in a timely manner. This includes experimentation with merged listings and variations.SEO Optimization: Review and optimize listings for clarity and relevance, including writing SEO product descriptions and researching relevant keywords to be updated on a continuous basis.Content Management: Manage the creation and maintenance of A+ content and Amazon storefront modules with our Marketing team, providing creative briefs and managing implementation.Collaboration: Partner with our E-Commerce Director, Marketing, and 3rd-party Amazon Ads partners on ad strategies, including input on campaign products, keywords, and targeting.Problem Solving: Create and resolve tickets in Amazon Seller Central and Brand Registry as issues arise.Reporting: Maintain weekly and monthly reports on sales metrics to be analyzed with the E-Commerce Director.Cross-Training: Train on other E-commerce platforms as backup for fellow department members.Key Success FactorsCommunication: Superior written and verbal communication skills; strong understanding of English spelling and grammar.Analytical Skills: Basic math skills to calculate discounts, margins, and profitability.Adaptability: Willingness to learn new digital platforms and thrive in a start-up environment with growing responsibilities.Initiative: Highly organized with the ability to manage one’s own time and take initiative even when tasks are not clearly defined.Growth Mindset: Willingness to give and receive constructive feedback with a desire for career advancement.More About Our TeamOur Vision: Our team members are thriving! Our customers and communities are enriched!Our Culture: We strive to demonstrate our values through our behavior and decision-making. Our foundational values are Collaboration, Respect, Excellence, Accountability, and Trust (C.R.E.A.T.) every day!Austin Cutlery & Tool offers competitive wages and benefits, including:401(k) plan with Company Matching Contributions.Employee Assistance Program (EAP).Paid training and development opportunities.In Addition, Eligible Employees Are OfferedMedical, Dental, & Vision Insurance (Employer contribution up to $650.00).Paid Vacation Time & 10 Paid Holidays.Health Savings Account (HSA).Life, Dependent Life, AD&D, and Disability Insurance options.U.S. citizenship required; visa sponsorship is not available for this position.Austin Cutlery & Tool is an equal opportunity employer. Employment is contingent upon proof of legal right to work in the United States, satisfactory references, and successful completion of a background check and drug test.RequirementsEducation & ExperienceBachelor's degree in marketing, business, or a related field (or equivalent experience).At least 2 years of relevant experience with at least 1 year of direct experience working on Amazon Marketplace.Strong communication skills, both written and verbal.Strong Microsoft Excel intermediate level experience preferred.Experience with Shopify and Walmart a plus.