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Air & Ocean Import Coordinator

Air & Ocean Import Coordinator | Roselle, Illinois | Hybrid work scheduleThis role is responsible for coordinating ocean and air freight imports, ensuring compliance with customs regulations, and providing high-quality service to clients and overseas partners.The candidate must have strong freight forwarding experience, excellent communication skills, and the ability to manage multiple shipments in a fast-paced environment.What’s On OfferCompetitive salary up to $68,000, depending on experienceHybrid work schedule for improved work-life balanceOpportunities for career growth within an international logistics organizationHealth benefits and paid time off package (if applicable to company policy)Key ResponsibilitiesCoordinate end-to-end import operations for air and ocean freight shipmentsTrack and monitor shipment progress from origin to final destinationCommunicate with overseas agents, carriers, customs brokers, and trucking providersReview and process shipping documents including Bills of Lading, commercial invoices, packing lists, and arrival noticesEnsure compliance with U.S. Customs and Border Protection (CBP) regulations and import requirementsArrange delivery appointments and inland transportation as requiredResolve shipment delays, discrepancies, and service issues proactivelyProvide regular shipment status updates to clientsMaintain accurate records in the company’s freight forwarding systemCollaborate with sales, customer service, and warehouse teams to ensure smooth operationsRequired Qualifications2-5+ years of experience in freight forwarding, import logistics, or international shippingStrong knowledge of air and ocean import processesFamiliarity with customs documentation and basic import compliance proceduresExperience using freight forwarding systems (e.g., CargoWise or similar platforms preferred)Strong organizational and multitasking skillsExcellent written and verbal communication abilitiesAbility to work independently in a hybrid environment