Field Service Technician

Job Description“This role requires up to 75% travel.”We’re looking for a dependable Field Service Technician to support water purification operations across multiple customer sites. This role is responsible for maintaining equipment performance, ensuring water quality standards, and delivering responsive on-site technical service in a fast-paced industrial environment.What You’ll BringStrong mechanical and technical aptitude with the ability to troubleshoot pumps, filtration systems, and control equipment in the fieldSelf-directed work style with the ability to manage time, travel, and priorities across multiple active job sitesClear communication skills to interact with customers, explain system performance, and document service activityDetail-oriented mindset with a focus on safety, compliance, and accurate reporting of test results and system conditionsWhat You’ll DoTravel to customer sites to maintain and service water purification systemsPerform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systemsConduct water quality testing using monitoring equipment to ensure compliance with established standardsCalibrate and maintain testing and monitoring instruments for accurate performanceTroubleshoot system issues and implement corrective actions to restore proper operationAssemble and maintain hoses, piping systems, and related components at project sitesHandle, transfer, and manage chemical inventory including drums and treatment solutionsPerform filter backwashing, media replacement, and membrane cleaning or replacementCollect, label, and ship water samples to designated laboratories for analysisMaintain daily logs tracking system performance, test results, and maintenance activitiesComplete PC-based service reports detailing site conditions, deficiencies, and corrective actionsWork with PLC controls and assist with repairs to instrumentation and control panelsServe as a technical liaison to customers, providing recommendations and ensuring satisfactionMaintain inventory of spare parts, reagents, and sampling supplies for ongoing operationsSupport multiple locations as needed and assist at regeneration facilities when requiredCommunicate regularly with the Regional Field Service Manager regarding site status and needsTrack and submit mileage, travel, and expense reports accurately and on timeWhat You’ll NeedHigh school diploma or equivalent; technical training or related experience in water treatment or industrial maintenance preferredExperience working with mechanical systems, pumps, filtration equipment, or chemical treatment processesValid driver’s license with the ability to travel frequently, including overnight stays as neededBasic computer skills for reporting, data entry, and communicationAbility to work overtime, weekends, and holidays based on project demandsAbility to stand, walk, bend, kneel, and perform repetitive physical tasks for 8–12 hour shiftsComfortable working outdoors in varying weather conditions and industrial environments with noise, chemicals, and required PPEAbility to climb ladders, work at heights, and enter confined spaces when necessaryMust be able to safely operate tools, equipment, and vehicles across multiple job sitesBenefits And PerksCompetitive pay and career growth opportunitiesMedical, dental, and vision coverage401(k) with company matchTime off and floating holidaysVolunteer Time Off (VTO) to give back to your communityEmployee referral bonus programWellness benefits that support your overall health and well-beingOpportunities for training and professional developmentSupportive and collaborative team environmentStable company with long-term career opportunitiesWho Thrives HereIndividuals who value meaningful work and enjoy being part of a supportive, team-oriented environment take initiative, communicate clearly, and continuously look for ways to improve processes and service, while understanding that great results come from collaboration, accountability, and a shared commitment to doing things the right way.You’ll Fit Right In If You AreMotivated by purpose and serviceReliable and committed to quality workA strong communicator and team playerCurious and open to learning new thingsSolution-oriented and proactiveSomeone who values respect, teamwork, and professionalismWe believe great workplaces are built on trust, collaboration, and a commitment to continuous improvement.