Automotive Service Advisor

Service Advisor Gillman Chrysler Jeep Dodge Ram in Houston is looking for experienced Service Advisors to join their industry leading service team. Job Responsibilities: Automotive Service Advisors greet customers and assist them with any inquiries they may have Perform vehicle walk arounds and document customer concerns to enable the technician to properly diagnose and service the vehicle Selling Service directly to the customer on the front-lines Service Advisors prioritize required services, and are prepared to provide options upon request Document declines for services and ask for follow-up on future service considerations Keep customers informed on completion times, service expenses, and possible changes Service Advisors remain involved with the delivery of the vehicle to the customer upon completion to ensure all customer concerns can be addressed Spend quality time building a professional relationship with the customer Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle 2 years of Service Advisor experience is required Chrysler experience is highly preferred, but willing to accept candidates with outside brand experience Outgoing personality with expertise at developing relationships (i.e., a “people person") Basic computer and internet proficiency required Valid U.S. driver's license with a clean driving record Must be eligible to work in the US Must pass pre-employment screening to include MVR, drug test, and criminal background check Dealership Commitment: Medical/Dental/Vision/Life 401(k) with company match Paid vacation Employee deductions Drug Free work environment Start your career as a Service Advisor with Chrysler today. Apply Now!