Strategic Operations Manager

Travel required: 50% of the time will be travel; that will include visiting a lot Yes of cities, speaking to drivers, holding roundtables, etc.Description:We are looking for a sharp, highly motivated individual to manage the supply growth across the US. This role requires a combination of leadership, analytical problem solving, stakeholder engagement, project management as well as a can-do attitude, eagerness to learn and appetite for hands-on operational tasks.What you’ll do:[Hands-on, in-market execution] You will need to visit the cities and engage with drivers, couriers and potential drivers directly to understand what are the levers you’ll need to scale and apply to grow the supply and give qualitative feedback to the team to improve the marketplace management[Dashboarding and growth levers building] You will need to build your own dashboards and test and scale specific growth levers (CRMs, incentives)[Cross-functional Collaboration] You will need to engage with the teams that manage them, understand how they work and how you can leverage them[Strategy & Planning] You will work with EMEA and US team to design the operational strategy & setup for supply growthWhat you’ll need:At least 3 years of proven experience in strategy, operations and project management coming from industries such as technology, management consulting, investment banking and/or marketplace operationsPhenomenal stakeholder management skills with experience working with senior partners and cross-functional teams in large organizations to develop and operationalize initiativesMaster problem solver; develops new frameworks for complex problems where no standards exist today and engages other experts for feedback and integrates it effectivelyHands-on operational mentalityExperience with identifying, building and improving operational processesData-driven decision mentality and strong business judgment through excellent analytical thinking and experience interpreting data (SQL experience a plus)Strong communication and comfortable sharing information formally or informally with senior audiences. Able to articulate a clear vision and areas of strategic focus.Excellent planning and organization skillsCreative solutions-driven approach, with an anything is possible attitudeA degree in BA or MA. Preference for: Economics, Business, Management, Engineering."