ServiceNow Asset Management Specialist
PositionSoftware Asset Management Specialist - Permanent W-2 Employee / Corp2Corp Contractor.LocationOnsite in Woodlawn, MD. 5 days a week. Local candidates preferred.NoteMust be able to obtain and maintain a public trust clearance.ResponsibilitiesManage end-to-end Software Asset Management (SAM) lifecycle, including procurement, deployment, maintenance, utilization, and retirement of software assets across the enterprise.Utilize ServiceNow Software Asset Management (SAM Pro) to track software installations, license compliance, entitlements, and optimize usage.Track software entitlements, monitor license usage, and conduct internal audits to ensure compliance and cost-efficiency.Perform in-depth data analysis in ServiceNow to provide visibility into software usage and compliance status.Compile financial, contractual, and inventory analysis data to support enterprise IT asset lifecycle management.Recommend and enforce SAM policies and procedures to ensure software compliance and mitigate audit risks.Respond to internal and external audit requests; investigate licensing discrepancies and resolve compliance issues.Support onboarding of new enterprise software titles into ServiceNow SAM Pro, gathering requirements and documenting needs.Collect, analyze, and maintain data on software usage, versioning, contract end dates, license information for accurate asset tracking.Identify redundant or overlapping software titles through data consolidation and provide recommendations to integration team.Assist in developing strategies for software consolidation, licensing compliance, and cost reduction initiatives.Analyze business processes, data flows, and operational reporting.Support testing, defect resolution, and system enhancements.Develop documentation, reports, and process improvements.RequirementsMaster's degree with 5+ years of experience, Bachelor's with 7+ years, or 13+ years in lieu of a degree.5+ years of experience with enterprise-wide Software Asset Management.3+ years of experience with ServiceNow SAM Pro and Hardware Asset Management (HAM Pro) implementations.Knowledge of enterprise software licensing, contract management, and asset lifecycle processes.Familiarity with asset data normalization, catalog items, workspaces and compliance dashboards.Strong analytical skills and attention to detail in data management.Excellent written and verbal communication skills, problem-solving.Experience building and maturing enterprise IT asset governance programs.Desired SkillsITIL certification.Governance, audit, or risk certifications.Ability to obtain and maintain a Public Trust clearance.BenefitsCompensation negotiable. No visa sponsorship provided; Green Card EAD can also apply. Background check and US Public Trust clearance required.J-18808-Ljbffr