HVAC Technician - Service - Level 1

Arrive at jobsite at scheduled time and location as dispatched Relocate from one jobsite to another jobsite as dispatched during the workday Report to dispatcher when arriving and leaving jobsite Purchase / Maintain required tool list for Service Technician Level 1 Operate company vehicle as needed Follow instructions from supervisor and/or dispatcher and carry out in timely manner Inform customer of the condition and operation of their system Develop basic knowledge of electrical, combustion & refrigeration principles Develop basic knowledge of service tools and testing devices Develop soldering, brazing & flaring skills Develop customer service skills. Perform filter changes Develop skills to perform planned maintenance on residential systems Report problems with company tools or vehicle promptly Report problems with equipment to Service Dispatcher to expedite parts delivery Communicate with customers and collect C.O.D. on maintenance visits as directed Ability to work staggered schedule if required Complete all service-related paper or computer software forms properly & in a timely manner Demonstrated ability to program thermostats Demonstrates ability to clean indoor and outdoor coils Demonstrated ability to clean blowers and burners Other duties as assigned Valid driver’s license Demonstrate willingness to invest in tools used in the service of HVAC equipment in order for advancement Demonstrate willingness to invest time in service training seminars and classes Work from 28’ extension ladder and 12’ step ladder Ability to operate power and hand tools safely Insurable driving record Ability to follow written and verbal directions as given Demonstrate commitment to developing customer service skills EPA certification Demonstrate mechanical aptitude To gain experience and an understanding of the HVAC industry and become familiar with processes and procedures of the company. To assist in providing maintenance on residential heating and air conditioning systems according to company standards providing the customer with a high quality experience.