Senior Director of Professional Services

A company is looking for a Senior Director, Professional Services. Key Responsibilities Lead and develop a Professional Services team to deliver exceptional customer outcomes Coordinate with delivery partners for seamless, high-quality project execution Optimize delivery methodologies and drive innovation to ensure efficient and scalable engagements Required Qualifications Bachelor's or Master's degree in a technical field (e.g., Information Systems, Business Informatics, Computer Science) Practical experience in managing high-performance Professional Services teams in enterprise environments Deep experience in enterprise customer delivery and managing complex engagements Background in process automation or familiarity with process orchestration platforms is a plus Strong cross-functional collaboration skills to align teams around a unified customer journey