Youth Case Manager

DescriptionVolunteers of America is seeking a dedicated Youth Case Manager to provide outreach and case management services to youth ages 12–24 experiencing homelessness in Spokane County. This role focuses on building trusting relationships and supporting youth using a trauma-informed, client-centered approach.RequirementsResponsibilities include:Provide community-based outreach and case managementSupport youth with housing access, employment readiness, budgeting, and resource navigationStaff office hours at area high schoolsComplete Coordinated Entry assessments and referralsMaintain accurate documentation in HMIS and behavioral health systemsCollaborate with schools and community partnersQualificationsBachelor’s degree in social work OR related field with 1+ year youth experience Eligible for Agency Affiliated Counselor (AAC) credentialValid driver’s license, reliable transportation, and ability to pass background checksMust be at least 21 years of agePreferredExperience working with at-risk, runaway, or homeless youthBenefits8 paid holidays plus up to 5 floating holidays100% employer-paid medical, dental, and vision insuranceEmployer-paid life insurance and long-term disabilityGenerous paid time off, including vacation and sick leave403(b) retirement planJoin VOA and help create pathways to stability and independence for youth in our community.