IT Support Technician
Job Summary
Were looking for a reliable, hands-on IT technician to support our Houston office, shop locations, and job sites. This is an entry-level role for someone whos comfortable working with their hands, solving problems, and traveling between locations as needed.
Youll handle day-to-day IT issues, set up equipment, and act as support for senior IT staff. This is not a desk-only job youll be out in the field, in shops, and occasionally at job sites.
What Youll Do
Fix basic computer issues (desktops, laptops, printers, etc.)
Respond to IT tickets and help users with day-to-day problems
Travel between office and shop locations to provide support
Set up new computers, devices, and equipment
Help troubleshoot network and connectivity issues
Work in shop environments supporting workstations, tool controllers, and shop systems
Act as remote hands for senior IT or outside vendors
Help with employee setup (new hires, equipment, accounts)
Track and manage IT equipment inventory
Go to job sites in the Houston area when needed
What Were Looking For
Basic IT knowledge (Windows, hardware, Microsoft 365)
Dependable and able to get the job done
Comfortable working in shop/industrial environments
Able to follow direction and work through tickets
Good attitude and willingness to learn
Able to lift and move equipment when needed
Valid drivers license and able to travel locally
Nice to Have (Not Required)
1+ year of IT support experience
CompTIA A+ or similar certification
Experience working in a shop or field environment
Work Environment
Mix of office, shop floor, and job sites
Local travel required (Houston and surrounding areas)
Hands-on work not just sitting behind a desk
Why This Job
Good entry point into IT
Hands-on experience across multiple environments
Opportunity to grow into higher-level IT roles
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