Administrative Assistant (Nights)

The Caiyalynn Burrell Child Crisis Center, located in Asheville, provides short-term (5-7 day) treatment and stabilization services in a safe, child-friendly setting for youth in crisis across Western North Carolina. Our administrative assistants are a vital part of our treatment team providing critical support to children ages 6 through 17. Responsibilities include:Company Mission/ statement:Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.Comprehensive Benefits Package:Medical, Dental and Vision InsuranceHealth Spending AccountCompany-Paid Life InsuranceShort Term Disability401(k)Paid HolidaysPaid Vacation and Sick LeaveEmployee Assistant ProgramReferral Bonus OpportunitiesExtensive Internal Training ProgramPay Scale: $16-$17.50hr.Summary:The Caiyalynn Burrell Child Crisis Center, located in Asheville, provides short-term (5-7 day) treatment and stabilization services in a safe, child-friendly setting for youth in crisis across Western North Carolina. Our administrative assistants are a vital part of our treatment team providing critical support to children ages 6 through 17. Providing administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.Essential Duties and Responsibilities:Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA ComplianceSchedules appointments, prepares records for the daily appointmentsKeys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposesMay file, release and copy protected healthcare informationAnswers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager.Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Highly motivate and resilient professionalDemonstrated leadership and supervisory experienceSome knowledge of or willing to learn clinical practice modelsDemonstrated ability to understand economic, business and operational factorsStrong critical-thinking/problem-solving skillsProven conflict management/resolution skillsHigh professional ethics and standardsStrong team player and team building skills; ability to collaborate with all levels and areasStrong presentation skillsAbility to effectively and positively influence and persuade