Senior Hardware Failure Analysis Engineer at Santa Clara, CA

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Infobahn Softworld Inc., is seeking the following. Apply via Dice today!Location: Santa Clara, CA - OnsiteEmployment Type: 3-month contract with potential for full-time conversionTHE ROLE:The ideal candidate is a hands-on hardware engineer with strong debugging skills, a disciplined approach to root-cause analysis, and experience with high-speed systems in Linux-based environments. You are detail-oriented, collaborative, and comfortable driving complex issues through resolution. You communicate clearly and effectively across engineering, operations, and manufacturing teams, and can drive cross-functional agendas with confidence. You actively seek out AI-powered tools and approaches to work more efficiently and expect them to be part of your everyday workflow.KEY RESPONSIBILITIES:Manage and track failure cases and RMA workflows in Salesforce; develop and maintain automation to streamline validation and reporting; support Salesforce UAT activities as requiredLead failure analysis of returned Pensando DPU and AI NIC hardware; perform structured RCA and author FA and 8D reports with actionable corrective actionsDevelop and maintain diagnostic scripts, test procedures, RMA validation workflows, and custom debug tooling using Python, Bash, or equivalentIdentify recurring failure trends through data analysis and partner with Hardware, Design, and Manufacturing teams to drive systemic corrective actionsSupport hardware debug in Linux-based environments, including mechanical assembly and cable routing review as part of failure investigationsManage and track failure cases and RMA workflows in Salesforce; develop and maintain Salesforce-based automation to streamline validation workflows and reportingREQUIRED QUALIFICATIONS:Strong bias toward leveraging AI tools to accelerate debugging, automate repetitive workflows, and improve overall engineering efficiency5+ years of experience in hardware engineering, failure analysis, or related rolesStrong knowledge of DPUs, AI NICs, PCIe, and high-speed networkingExperience with Linux-based diagnosticsProficiency in Python, Bash, or other scripting languagesExperience developing custom debug and validation toolsStrong attention to detail and problem-solving skillsExcellent verbal and written communication skills with the ability to drive cross-functional collaboration and align stakeholders across Hardware, Design, Manufacturing, and Operations teamsPREFERERRED QUALIFICATIONS:Experience with Salesforce for case management or workflow trackingBackground in manufacturing quality, reliability engineering, or RMA processesACADEMIC CREDENTIALS:Bachelor's in Computer Engineering, or a related field preferred