(Part-Time) Operations Coordinator

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.For more information, visit www.abm.comThe Operations Coordinator position plays a critical role as a dispatcher for housekeeping and building trades by fielding and managing calls in the Event Command Post at Citizens Bank Park. These calls will be received via phone, two-way radio, text, and relayed verbally by other dispatchers.Maintain a calm, composed and positive demeanor even when under pressureAbility to prioritize calls by evaluating urgency, location and severitySpeak and write clearly and succinctlyUse critical thinking skills to assess situations, gather necessary information, and quickly direct appropriate responses to resolve issuesSupport a cohesive and supportive team environment among a diverse workforcePossess a general understanding of event operations in a Major League Baseball stadiumWork a changing, game-day schedule (including days, nights, and evenings)The coordinator will identify the appropriate team members to expeditiously:Dispatch housekeeping, maintenance, safety, and employee issues.Deliver enhanced fan and employee experiences.Track response status to expedite proper resolutions.Coordinate with other departments and agencies to quickly resolve calls.Enter information into the incident management system to accurately document activities and promptly close out calls.Create work orders in the Computerized Maintenance Management System to promptly address safety, maintenance, and service issues/opportunities.