Cash Application Specialist

Company Description At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Job Description Are you ready to dive into the dynamic world of financial precision and customer satisfaction? As our Cash Applications Specialist, you'll play a crucial role in ensuring the seamless allocation of funds to customer accounts with speed and accuracy. Do you thrive in environments where attention to detail is paramount and communication is key? We're looking for someone with exceptional communication skills and a meticulous eye for detail to join our team. But it's not just about numbers and policies; it's about delivering top-notch service to our valued customers and colleagues. At Informa, we take data security and privacy seriously, and as part of the team, you'll play a vital role in upholding these standards. Here's a glimpse into what you'll be doing: Processing bank statements and updating matching rules within the system Inputting and processing daily cash receipts from various sources Reconciling General Ledger accounts and ensuring accuracy Collaborating with internal and external stakeholders to resolve queries and discrepancies Providing support and guidance to colleagues, fostering a collaborative work environment But that's not all! You'll also have the opportunity to: Dive into cash-flow analysis and reporting to support strategic decision-making Investigate and resolve unidentified payments, ensuring every dollar is accounted for Act as a role model within the team, providing mentorship and support to colleagues So if you're ready to bring your expertise in finance and customer service to the table, join us at Informa, where every day brings new challenges and opportunities for growth. Let's make a difference together! Qualifications Knowledge & Qualifications Good knowledge and understanding of Cash Applications processes within specific area of expertise: Queries & Allocations Cash Processing and Reconciliations Best practice in Cash Operations A thorough knowledge of SAP system preferable Skills & Abilities Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts Proficient skills in Excel, Word and Outlook are essential Remain approachable under pressure Knowledge and ability to use relevant internal systems Act with integrity, tact and diplomacy Work as part of a team Ability to complete a variety of related tasks Pro-actively solve problems Excellent Customer Service skills Good time management skills Ability to be flexible within role Excellent oral and written communication skills Additional Information The pay range for this position is $16-$21 / hour depending on experience. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our Benefits include: Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here. This post will expire on 09/27/2024