Senior Sales Ambassador – Madison Ave Luxury Footwear

Senior Sales Ambassador- Madison Ave Flagship storeA little bit about us Have you always wanted to work for a fast-pace world-renowned luxury brand that operates in the 21st century and is growing faster than ever? At Baudoin and Lange we have captured the height of luxury footwear and approach this with our very fast-pace scale-up culture – a London atelier & office, our global flagship stores (London, NYC), our own factories, and a driven, positive, close-knit team. All this, while selling to over 100 countries via our own e-commerce platform and over 70 international department stores. How did we do it? Two words – quality & speed. Spearheaded by our supremely comfortable and versatile category-defining loafers, we have created a product line worshipped by first time and fifteenth time customers alike. This has catapulted us into major publications and ensured tremendous growth... We don't plan on stopping anytime soon and need the right person to join us on the journey! If you strive for anything less than the very best, you should stop reading now, but if not, this might be the perfect opportunity you were looking for!The Big OpportunityWe are looking for retail ambassadors who can communicate passionately about the Baudoin and Lange brand and provide visitors of our newest Flagship store in Madison Ave, NYC with an amazing try-on experience.This position will be based on the iconic Madison Avenue. Your primary work location will be on the sales floor of Manhattan’s Historical Landmark, this area is a major tourist destination and a vibrant, multicultural gathering place.This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Retail ambassador, but as a true personal ‘advisor’- someone who is seeking to grow their career in the luxury retail environment, has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. As we value forward thinking individuals, we welcome someone who is eager to contribute their creativity and skill set to continue to the success and strong heritage of the brand.In order to be successful in this role you must be someone who has experience working in a luxury or high-end retail environment or has a strong history involving customer service, dealing with a diverse and elevated clientele. Someone who is motivated to continuously improve personal performance, works well in a team setting, possesses elevated interpersonal skills and the curiosity to discover and enhance the customer in-store experienceThis is an extraordinary opportunity to protect, enhance and strengthen our retail sales activity across current and future retail locations, and to take true ownership of our new store front. In return, we offer a chance to work in a creative and fast-paced environment, directly with the founders, through which you’ll get exposure and insight into the luxury industry with a fresh perspective.About YouAs our Sales Associate, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Baudoin and Lange promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.RequirementsBe a star seller, inside and outside of the store of our brand and productsBe familiar with the Madison Ave customer base, clientelling and surrounding shopping environmentPromote and drive the company cultureEnsure store operations are functioning properly, request for maintenance if needed.Communicate with the business on store needs and new productsEnsure proper visual merchandising standards on the retail floor and windowsEnsure all current product is exposed on retail floorEnsure customer satisfaction and resolve point-of-sale discrepanciesMonitor stock levels and ensure shelves are correctly filledLead in sales and cashieringManage day to day operations of the storeWhat kind of person are we looking for?3+ years of retail experience in luxury requiredPositive attitude and enthusiasmEngaging relationship building with customers with the goal of every customer leaving with a smileConnection to Baudoin and Lange’s philosophy and productsPride of ownership with store appearance, cleanliness and organizationWillingness to go above and beyondOnce trained, use the POS system accurately to process salesActively contribute towards meeting and exceeding the team's sales goalsHave a ‘can-do’ attitude, flexibility, creativity and very hands-onHave excellent communication skills and established experience in presenting to senior leadershipProper presentation and tone-of-voice that corresponds with our brand imageWhat you’ll gain: In this role, you’ll learn how a successful high-growth luxury brand operates, on the most detailed level, from the inside and out. Strong experience for anyone looking to expand their experience in luxury industry.  Type of Role: Full-time Permanent RoleSalary: Competitive Salary + Commission + Free ProductsStarting date: ASAP