Customer Solutions Representative

Customer Solutions Representative — Houston, TX HEXA Containment | 12000 AerospaceAvenue, Houston, TX 77034 | Full-Time | On-Site$50,000 base salary · Strong performers earn up to $10,000 more in their first yearAbout HEXAHEXA Containment is a technology-enabled solutions company serving some of the mostdemanding industrial markets in the country — energy, aerospace, environmental services, andbeyond. We build and deliver containment and environmental protection systems that customersdepend on when it matters most.But who we are on paper is less interesting than who we are in practice.We are a team that keeps score. We celebrate wins loudly and learn from losses fast. We movefast, we build things, and we grow people who are hungry to grow themselves. We are not alegacy industrial company waiting for the market to catch up to us — we are out in front of it.Our technology, our systems, and the people who run them are how we stay there.Our promise to every customer: Fast. Easy. Always Available.What You'll DoYou are the engine of HEXA'S customer relationships — managing inbound inquiries, solvingproblems, presenting solutions, and making sure customers come back. This is not a passive role.You are on the phone, in the CRM, on Slack, and in the middle of real deals every day.Nurture the customer relationship.Handle inbound inquiries, quotes, and open opportunities with speed and accuracyPresent new products, features, and value to existing customers.Collaborate cross-functionally with operations, project teams, and the broader salesorganization to get customers what they needMaintain clean, accurate records across our CRM and internal platformsLearn continuously — our product line, our systems, our sales process, and the industrieswe serveWhat We Offer$50,000 base salary with a performance-based comp plan — strong performersconsistently earn $8,000–$10,000 more in their first yearMedical, dental, vision, life insurance, and 401(k) with company matchPaid time offOngoing sales skills training, product training, and professional developmentReal exposure to trade shows, industry events, and the markets we serveA team culture where your contributions are visible, and your wins are recognizedWhere This Role GoesThe Customer Solutions Representative is a starting line, not a finish line — and we want to bestraight with you about what that path looks like.The most common next steps for strong performers are into Customer Acquisition, CustomerEngagement, Special Projects, Operations, and Management. These are roles with real scope,real ownership, and real growth…for the best of the best — the ones who demonstrate eliteperformance, leadership, and business acumen.The timeline depends on your performance and the opportunity available. We will give you thetools, the reps, and the direct feedback to get there when you're ready.Who You AreYou don't need sales experience. You need the right wiring.You love being part of a team more than working aloneYou thrive when you have a scoreboard to look at — and a gap to closeYou are endlessly curious: about the customer, the product, the business, the industryYou pick up new software and systems fast and find it satisfying when the tools workYou hear feedback as information, not criticism — and you adjustYou communicate clearly and confidently on the phone without thinking twice about itYou adapt. When things change, you shift — you don't freezeYou put the team's success ahead of your own comfortYou graduated within the last three years with a bachelor's degree and you're ready tobuild somethingIf you played a sport, ran a team, led a group, or competed at anything — we want to hear aboutit.RequirementsBachelor's degree required; graduated within the last three yearsLocated within 25 miles of Houston's Aerospace corridorComfortable working fully on-site, Monday through FridayHEXA does not use external recruitment firms.Apply today — we are interviewing this week.