Appointment Coordinator

About Health Bridge LLCHealth Bridge is a mission-driven healthcare organization dedicated to expanding access to quality care through innovation and compassionate service. We focus on bridging gaps in healthcare by leveraging technology, supporting underserved communities, and building strong clinical teams that make a lasting impact on patient health.Patient Appointment CoordinatorLocation: Glendale, CA91202Pay: $18.00 – $20.00 per hourHealth Bridge – Appointment CoordinatorPosition SummaryThe Appointment Coordinator plays a key role in managing patient appointments, ensuring accurate records in our EMR system. This role involves overseeing clinic schedules to identify patients eligible for a Preventative Dental Evaluation, scheduling appointments, providing end-of-day metrics, and communicating results to patients as needed. Strong communication skills and attention to detail are essential, as the coordinator will work closely with in-office assistants and other team members in real time.ResponsibilitiesAppointment Scheduling and ManagementSchedule and confirm patient appointments in the clinic’s EMRReview daily clinic schedules to identify patients eligible for Preventative Dental Evaluations according to Health Bridge guidelinesCoordinate with in-office assistants and medical teams to ensure smooth patient check-ins and timely appointment adjustmentsData Reporting and MetricsRecord and monitor daily appointment metrics across multiple schedulesGenerate and report key daily metrics to support clinic tracking and planningProvide end-of-day summaries and activity logs to managementCommunication and CoordinationServe as the primary point of contact for patient check-ins, cancellations, and reschedulesLiaise with in-office teams to address last-minute appointment needs and real-time changesCommunicate with clinical and dental teams regarding Preventative Dental Evaluation appointments and coordination needsProvide patients with their results via phone call, including translation as neededAdministrative SupportSupport doctor and assistant credentialing processesEnsure all patient demographics and appointment details are accurately documented in the EMRMaintain thorough records of patient interactions, appointment changes, and other relevant dataAssist with other administrative tasks to ensure efficient clinic operationsMinimum RequirementsWhat We're Looking For:Education: High school diploma or equivalentCommunication: Excellent verbal and written communication skills for interacting with patients, team members, and providersOrganization: Strong attention to detail, time management, and the ability to manage multiple schedules and prioritiesProblem-Solving: Proactive in identifying scheduling issues and providing real-time solutions in a fast-paced environmentTechnology: Microsoft Office Suites, Google Suites, etc. Spanish: Fluency in Spanish is requiredBonus Points ForTechnology: Familiarity with using EMR/ EHR software (Epic, Dentrix, Athena, etc.) Job Type: Full-timeBenefitsPaid sick timePaid time offPaid trainingPaid Holidays