Workers' Compensation Case Manager
*Workers' Compensation Case Manager*
*Department:* Workers' Compensation
*Status:* Full-Time
*Reports To:* WC Department Manager
*Direct Reports:* WC Assistant Case Manager, WC Legal Assistant
*The Opportunity*
Our firm is seeking an experienced, detail-driven Workers' Compensation Case Manager to own the day-to-day management of a caseload of injured-worker claims. You'll be the connection between clients, attorneys, medical providers, and third parties, keeping cases moving, and settlements on track.
*What You'll Do*
_*Case Management & Client Coordination*_
* Prepare and analyze rating reports to assist attorneys in evaluating settlement value.
* Manage and execute settlement processes, including C&Rs and Stipulated Awards, ensuring SJDB vouchers and all documentation are handled correctly.
* Partner with the attorney and Department Manager to determine the best Plan of Action (POA) for each case.
* Communicate with clients on case progression and TTD issues, and follow up on unpaid or delayed benefits.
_*Legal Documentation & Filing*_
* Determine when a case is ready to litigate, including instructions and objections to Declarations of Readiness (DORs).
* Prepare advocacy letters to doctors, defense attorneys, and other stakeholders, and object to misleading or biased language.
* Assist in preparing timely responses to interrogatory requests.
* File liens when appropriate and negotiate lien resolution with applicant attorneys at settlement.
* Maintain accurate, up-to-date case notes and documents in Case Management Software.
_*Litigation Support*_
* Coordinate with attorneys on hearing preparation and attend hearings as needed.
* Review and summarize subrosa (surveillance) footage and flag issues for legal follow-up.
* Support Uninsured Employers Fund (UEF) cases, including documentation and DIR follow-up.
_*Administrative & Team Support*_
* Maintain well-organized case files and track deadlines for hearings, filings, and follow-ups.
* Distribute incoming WC-related mail to the appropriate team members.
* Collaborate closely with intake, calendar clerks, and the litigation team for a seamless client experience.
*What You Bring*
* *Experience:* Minimum 2 years managing California Workers' Compensation claims in a law firm or claims setting.
* *Language:* Bilingual in Spanish.
* *Legal Knowledge:* Understanding of the California Labor Code, DWC forms, settlement processes, and WCAB procedures.
* *Technical Skills:* Proficiency with Case Management Software, Microsoft Office, and document scanning tools.
* *Organization:* Exceptional time management and attention to detail across a full caseload.
* *Communication:* Professional written and verbal communication with clients, providers, and claims administrators.
* *Client Service:* Ability to communicate legal information clearly and compassionately.
*Compensation*
*Base Salary:* $70,000+ (DOE), plus performance-based bonuses
Pay: From $70,000.00 per year
Benefits:
* 401(k)
* Health insurance
* Paid time off
Work Location: In person