Driver Manager

Temco Logistics, a proud subsidy of The Home Depot , is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile.As a Driver Manager, you will play a critical role in ensuring operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. This position focuses on safety, customer service, and maintaining Temco's brand standards in a white-glove delivery environment for Home Appliance Installation.Must Have Skills:Home Appliance Installation or mechanical aptitude who can learn the home appliance installation process.Transportation Operations knowledge (Routing, Scheduling, DOT & Safety Compliance)Key ResponsibilitiesMonitor on-road operations and support drivers with calls, exceptions, and issue resolutionPrepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO teamTrain and onboard new customer service staffBuild office and driver schedules and ensure hours adherenceReview payroll accuracy and partner with Driver Managers on route adjustmentsManage check-in compliance and daily exception processing (MARS, reschedules, cancellations)Order office supplies and maintain proper staging of product and paperworkSupport inbound/outbound processes in 3PL locationsInvestigate freight and Sedgewick claimsAssess waste/recycling operations and recommend improvementsWhat You'll DoLead and support drivers daily to ensure readiness and success.Monitor performance metrics and coach for improvement.Oversee DOT compliance and safety standards for drivers and equipment.Conduct on-road observations and Safe Work Habits Assessments.Partner with operations to optimize routes and maintain fairness.Drive a culture of professionalism and customer satisfaction.What We're Looking ForStrong leadership and coaching skills.Knowledge of DOT regulations and safety compliance.Ability to train and onboard drivers effectively.Excellent communication and problem-solving abilities.Requirements: Must obtain and maintain a valid DOT medical card.