HR System Analyst

Job Description:Evaluates and processes a wide range of complex union‑related requests and tickets, ensuring adherence to collective bargaining agreements (CBAs), seniority rules, and union policies. Serves as a subject‑matter resource for union transactions, audits, and escalations across HR systems (Workday and related tools). Assists team members in fact finding for internal/external HR audits. Coordinates requests with business partners to perform large volume transactions referring to established practice and policies. Updates HR system error queries to audit transaction activity for errors using established work procedures.Position Responsibilities:• Analyzes and appropriately responds to basic and moderately complex customer requests using ServiceNow, Workday, and PeopleSoft Payroll (HRMS)· Work closely with Labor Relations, Union Representatives, Payroll, Talent Acquisition and Compensation to ensure consistent interpretation and application of CBA terms.• Interfaces directly with customers via electronic, written or verbal communication to respond to HR data inquires• Leverages knowledge of Workday business processes, business acumen and critical thinking to perform daily work• Interprets and explains HR business processes, policies and procedures to customer inquiries• Supports flexible hours in order to satisfy customer needs when necessary• Required Qualifications:· 3+ years of experience with Workday Human Resources Management System (HRMS)· 1+ Working with Labor relations or in a Unionized Environment• Preferred Qualifications:· 1+ years of experience providing guidance on HR policies, procedures, and processes within a unionized environment, including interpretation and application of collective bargaining agreements (CBAs).· Working with Labor Relations/ in a Unionized Environment· 1+ years of experience with the ServiceNow platformWhy Work With Us?We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.Our Commitment to Inclusion & EquityNet2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.Awards & Recognition• America’s Most Honored Businesses (Top 10%)• Fastest-Growing Staffing Firm by Staffing Industry Analysts• INC 5000 List for Eight Consecutive Years• Top 100 by Dallas Business Journal• Spirit of Alliance Award by Agile1Ready to Level Up Your Career?Click Apply Now and let’s make it happen.