Customer Service
Overview
Customer Service will be responsible for handling communication to customers via phone and email, greeting drivers, preparing paperwork for orders, and filing.
Responsibilities
Answer phones on a 3-line system
Respond to emails
Relay messages between staff and customers
Greet drivers and assist Shipping/Receiving staff with order pickup and dropoff
Create shipping labels and schedule pickups
Enter orders or create shipping paperwork
Filing
Collaborate with other employees to address customer concerns
Qualifications
High School diploma or GED
Bilingual in English and Spanish
50 WPM typing speed.
10,000 KPM 10-key speed.
Proficiency with computer-related tasks.
2 years minimum office job experience
Previous experience with chemical processing, aerospace, or manufacturing is a plus.
Benefits:
Health Insurance
Life Insurance
401k
Paid Time Off
Paid Holidays
Sick Leave
Dental & Vision Insurance (voluntary)
About
Connell Processing, Inc is an aerospace chemical processing company located in Burbank, CA, that has been serving the industry for over 40 years, providing processing services for components and assemblies utilized by Boeing, Lockheed-Martin, and Northrop-Grumman.
Pay: $21.00 - $24.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
What was your high school GPA?
Ability to Commute:
Burbank, CA 91504 (Required)
Work Location: In person