Customer Service Associate (Office and Administrative Support)

Davies Auto Care provides exceptional auto repair and maintenance services. We are seeking a Customer Service Associate to assist with customer interactions and support office operations. Responsibilities: Greet and assist customers in person, on the phone, and via email. Schedule appointments and process payments. Maintain customer records and handle paperwork. Support office tasks like filing, data entry, and inventory management. Address customer inquiries and escalate issues when needed. Requirements: Previous experience in customer service or admin support. Strong communication and organizational skills. Ability to multitask and work in a fast-paced environment. Proficiency with office software (Word, Excel, etc.). High school diploma or equivalent (auto industry experience is a plus).