IT Systems Administrator 2

Job Description - IT Systems Administrator 2 (26141090)Position Title: IT Systems Administrator 2 - (26141090)About UsHello! We're the Justice Information Technology Services (JITS) team, we provide vital Information Technology (IT) infrastructure which Montanan's rely upon to support state and local law enforcement. Our dynamic team manages IT systems, services, and interfaces to support approximately 900 DOJ employees, and over 3,000 Criminal Justice Information Network (CJIN) customers working together to safeguard Montana! We directly support DOJ staff involved with legal cases concerning the State and its people, Montana missing persons, victim services, children's justice, consumer protection, criminal investigations, highway safety, motor vehicle licensing, gambling control, and forensic laboratory services. The list is long but if you enjoy diversity, this challenging, exciting, and rewarding position may be what you are looking for.The RoleWe are looking for a highly motivated and technically proficient IT Systems Administrator to significantly enhance our IT infrastructure. This hands-on role involves the implementation, improvement, and ongoing maintenance of our enterprise servers, storage, and networks. The ideal candidate thrives in a dynamic environment, possesses strong attention to detail, and is skilled in organization, multitasking, and effective documentation. Excellent professional communication is essential, along with the ability to interact effectively with a diverse workforce.What You'll DoResolve escalated issues requiring systems modificationDiagnose, troubleshoot, and resolve hardware, software, network, or system technical issuesInstall or replace network hardware or softwarePlan and implement systems maintenance activitiesProduce, review and update support documentation (for example: knowledge base articles, system information and login details, audit logs, etc.)Maintain environment backup and recoveryConfigure hardware or software to meet system requirementsMonitor, evaluate and optimize network, server, and storage performanceImplement or adjust infrastructure according to evolving security landscapeWhat We're Looking ForTwo years of education in the field of Information Technology.Three years of job-related experience in a network or systems administrator role.Other combinations of education, certification or experience may be substituted.Preferred SkillsExtensive knowledge of the concepts and theories of computer science, including software development, systems and network administration, security management, system performance monitoring, and disaster recovery.Knowledge of project planning and management.Skill in managing complex and varied system development and administration projects; isolating and resolving advanced technical problems; communicating well with people of varied technical levels; managing multiple tasks and workflow; adapting and synthesizing diverse administrative requirements and functions into consistent management strategies; developing project plans; and establishing project goals, timelines, and standards.Ability to develop and administer short and long-range project plans; design and implement components of complex network systems; exercise sound judgment in resolving complex technical and operational problems; anticipate and resolve technical problems; establish and maintain effective working relationships with others; coordinate the activities of others.Strong skills and experience with Prox Mox, Cisco UCS, Cisco Meraki, Cisco Switching, Palo Alto Firewalls, Cisco Firewalls, NetAPP Storage, Linux administration and 3,2,1 backup and recovery is highly preferential.Experience managing Microsoft 365 tenant space, exchange, and Microsoft Azure will also be considered as important skillsets.BenefitsAwesome State of Montana Benefits: Paid vacation, sick leave, holidays, health, dental, vision coverage, and retirement plans.Student Loan Forgiveness: Employment with the State of Montana may qualify you for Public Service Loan Forgiveness.Fun Work Environment: Be part of a team that values creativity, innovation, and collaboration.Salary and Working ArrangementsHourly: $37.00 – $39.00. Telework Eligibility: Not telework eligible. Benefits Package Eligibility: Health insurance, paid leave & holidays, retirement plan.Job DetailsPrimary Location: HelenaJob Type: StandardShift: DayTravel: Yes, 10% of the timeNumber of Openings: 1Employee Status: Regular, Full-TimeEEO StatementState government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.J-18808-Ljbffr