Admissions Representative Career Opportunities! Hayward, Concord, Fremont

Company DescriptionAs a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.Job DescriptionWe are always on the look out for top Admissions talent to support our Bay Area campuses!Under direct supervision, recruit qualified candidates for the college's academic programs in a compliant,appropriate, and professional manner. Provide basic information, routine guidance, and assistance topotential students on matters related to enrollment and the admissions process. Evaluate and resolvestudent inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of thestudent, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complyingwith related governmental regulations and standards of accreditation, and by enrolling only studentswho meet eligibility requirements as published in the college's catalog. Demonstrate positive attitudeand motivation, concern for students, teamwork, excellent time management skills and the work ethic tofollow-through on commitment to students and the organization. Use Company approved Admissionsmaterials during telephone calls, interviews, and enrollment process. Observe and adhere to all companypolicies and best practices. Exercise judgment within defined procedures and practices to determineappropriate course of action. All activities will be monitored to ensure consistency with companystandards.Job responsibilities:The expectation is that the majority of an Executive Admissions Representative I time will be spentdirectly interacting with prospects/students either in person or on the phone. It is also expected thatthe Admissions Representative meet all minimum standards outlined per the performancemanagement program.Prospect/Student Interaction (90%).Building Relationships Take inquiry calls from all potential students interested in knowing or receivingInformation About The Programs—including Entrance Requirements, Curricula, Andacademic standards—and encourage qualified prospects to schedule an appointment foran interview. Return web inquiries and calls promptly to all potential students and give accurateInformation About The Programs, Including Entrance Requirements, Curricula, Andacademic standards. Make outbound phone calls to potential students that have expressed interest inattending the institution. Outbound calling efforts are a key component of this role. Participation in organized phone-a-thons and dialing campaigns according to companybest practices is required and is an essential part of day-to-day activity. Initiate unsolicited leads and generate new business when not responding to outstandinginquiries or working with current prospective students. Follow up on all inquiries that fail to schedule or show for an interview. Follow up interviews that did not progress in the enrollment process anddropped/cancelled students to resolve any issues or address concerns.Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complieswith the stated Company Policy. Utilize only approved company materials during the interview process, and conductinterviews according to the stated policies and process at all times. Meet with the potential students to explain the program offering and match the college’sbenefits and advantages to the student’s needs. Discuss and advise suitable programs inAccordance With The Student’s Desires, Qualifications, And Objectives. Make all efforts to ensure that admissions management meets with the potential studentand is well informed about the student’s motivations and concerns about attending thecollege.Mentoring and Guidance (5%) Provide basic information and routine advice, guidance and assistance to students usingestablished procedures and policies on available programs and eligibility requirements,including the application of policies, procedures and documentation regarding theadmissions process. Serve as a liaison between student and campus, and make all necessary enrollment formsavailable and assist in completion as needed (including reviewing applications and relateddocumentation for compliance, partnering with Finance to ensure a high level of customerservice during the transition, and following up to ensure that financial aid packaging iscomplete). Mentor and advise students to help them identify their unique skills and interests. Address any easily resolved inquiries, questions, concerns or issues (may refer moredifficult issues to a more experienced staff member), and ensure appropriate action istaken to the satisfaction of the student, Company, and/or regulatory agencies incompliance with policy, procedures and legal requirements.Administrative (5%) Accurately account for all inquiries and the admissions activity associated with allInquiries. Complete daily activity reports. Ensure that all pre-start paperwork is completed accurately and in a timely manner. Keep all required reports current and accurate, including information stored in the system. Attend and successfully complete all training for this position, as required at any time bythe Company. Perform other duties as assigned by local leaders. Attend meetings as directed by supervisor. Key Behaviors Dependability: Responds to requests for service and assistance. Teamwork: Balances team and individual responsibilities. Decision Making: Displays willingness to make decisions. Communication: Effectively communicates with others. Time Management: Can complete all job requirements in allotted time. Work Ethic: Displays an organized and result-oriented approach, and motivation toperform without extensive direction. Accuracy: Displays high quality of work and level of accuracy. Performs other duties as assigned. Comply with all policies and standards. Qualifications Bachelor’s degree preferred. One (1) year internal hire: as a Senior Admissions Representative required or Two (2) years external hire: minimum of customer service, telemarketing, or sales required. Demonstrated ability to fulfill Company Key Behaviors. Excellent presentation skills. Knowledge of Microsoft Office Suite: Word, Excel, Outlook. Ability to work assigned/flexible hours necessary to complete the job on a weekly basisAdditional InformationWe Offer:Medical, Dental and Vision starting the 1st of the month following 30 days of employment2 Weeks’ starting Vacation per year. Increasing based on years of service with company12 paid Holidays and 2 Floating Holiday401k with company matchCompany Paid Life Insurance at 1x’s your annual salaryLeadership development and training for career advancementTuition assistance and Forgiveness for you and your family up to 100% depending on the program