Coffee Clerk
SUMMARY
The Niemann Harvest Market Coffee Clerk duties include but are not limited to providing excellent customer service, gaining product knowledge, rotation of product, merchandising, controlling shrink and working in a safe manner while fostering the Niemann Harvest Market culture.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers superior guest service and ensure absolute customer satisfaction
Learns and uses the three Es: Engagement, Educate, Empowerment
Customer engagement: Suggestive selling, sampling
Knows seasonality, use, and taste of products offered
Quality assurance checks of department
Promotes sales
Proper handling and rotation of product
Day to day operational procedures to ensure stock level, inventory, and cleanliness
Promote and support established programs
Follow all Health Code guidelines
Works within company programs, policies and procedures
Follows all safety policies and procedures; is a safety role model
Other duties as assigned
KEY ATTRIBUTES:
Passion/purpose
Foodie/farmer
Thirst for knowledge/curious/inquisitive
People enthusiast/outgoing
Genuine
Good communicator/desire to share
Trendy/fun
Honest
Techie
The ability to prioritize and multi task
Detail Oriented
Ability to work in a fast paced environment
Problem solving skills
High energy level
Adaptability
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities
EDUCATION and/or EXPERIENCE
None required
LANGUAGE SKILLS
Read and comprehend simple instructions, short correspondence, and memos.
Write simple correspondence.
Effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
MATHEMATICAL SKILLS:
Basic math (addition, subtraction, division and multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
Food Handlers Certification as required by State Law provided at store level
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heel
Hairnets/Hats
Uniform per store policy
Pallet jack
Ladder
Stepladder
Associates may be required to use standard deli equipment including, but not limited to
Bean Grinder
Cappuccino machine
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Taste
Communicate with associates and customers
Lift and/or move up to 10 pounds
Smell
Frequently (Between 1/3 to 2/3 of the time)
Stoop
Balance
Kneel
Crouch
Occasionally (Less than 1/3 of the time)
Sit
Crawl
Overhead lifting
Lift and/or move up to 25 pounds
Vision
Close
Distance
Peripheral
Depth perception
Ability to adjust focus
Ability to distinguish colors
WORK ENVIRONMENT
Regularly
Moving mechanical parts
Exposed to airborne particles
Risk of electrical shock
Occasionally
Chemicals while cleaning
Noise Level
Moderate
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Brand: Harvest Market (Niemann)
Address: 2140 E 116th St Carmel, IN - 46032
Property Description: 584 Harvest Market
Property Number: 584