Medical Field Service Technician / Engineer

Job Location (Short): Dover, United States Working Hours: Full-timeType of Employment: PermanentAs an independent distribution partner for all Business Units, Brückner Group USA offers tailored solutions and first-class service for the NAFTA region. Our crown jewel, the Customer Innovation Center, affords customers access to cutting-edge technology and testing opportunities in the areas of fiber, polymer, biaxial stretching, and hot stamping. Traditional values such as continuity, confidence, dependability, and reliability have been the key to our success, helping our customers maximize their productivity, quality, and profitability.Job DescriptionJob Description Header:Ensure a safe and secure work environmentProvide customer support in the installation, operation, training, and maintenance of Kiefel medical equipment through dialogue, diagnostics, troubleshooting, repair, and spare parts sales. Requires electrical and mechanical job duties.Provide machine startup, commissioning, and acceptance support both at the Factory and at the customer siteProvide training to our customers on process, maintenance, and machine operationProcess expertise to create machine recipes for new tooling and debug ProcessProvide technical support to our customers @ both their sites and remotely for service and spare partsAvailability for on-call service outside of normal business hoursDomestic and International travel as necessary and required to meet customer's schedule. Travel could be up to 80% with common trip durations of 2-3 consecutive weeks. 4-5 weeks consecutive trip is not that common, but it is possible.Travel as necessary and required to meet customers scheduleProvide internal Sales supportCross-train & knowledge sharing on other equipment as necessaryServe as ambassador for BGU while interacting with customersPrepare and submit all necessary paperwork as required for expenses, travel, and service reports on a timely basisJob Description:Hands on experience on industrial plastics machineryKnowledge of plastics sealing process (heat and/or RF)Strong electrical skillsets requiredSolid mechanical knowledgeMust work well in a team environment and independentlyMust learn quickly and be able to hone in troubleshooting skills in a dynamic environmentEngineering degree or equivalent work experience5 Years in a related fieldJob Description Footer:Modern office building and equipmentVersatile development opportunitiesExciting and fast-paced company