Customer Success Associate Director
A company is looking for an Associate Director, Managed Services.
Key Responsibilities
Plan, organize, and manage all phases of a joint success plan to meet customer needs
Develop competitive strategies that align with client goals and manage end-to-end execution of advertising campaigns
Analyze campaign performance data to identify trends and provide actionable recommendations
Required Qualifications
Bachelor's degree in Business, Marketing, Communication, Economics, or a related field
5+ years of professional work experience, including 3+ years in media and advertising engagement
Experience managing eCommerce marketing budgets, particularly on platforms like Amazon and Walmart
Proficiency in bid and budget management, content optimization, and promotion planning
Project management experience with a track record of retaining enterprise customers in the SaaS space