Technical Support Engineer

Position details:Title: POS Hardware & Network Support TechnicianLocation: Burbank, CADuration: 6 to 12 months contractClient: EntertainmentAbout the CompanyWe are seeking a motivated, customer-focused POS Hardware & Network Support Technician to support, maintain, and troubleshoot Point-of-Sale (POS) systems and related technology. This role requires hands-on experience with POS registers, printers, monitors, EMV payment devices, and networking infrastructure. The ideal candidate is a self-starter, problem solver, and go-getter who thrives in both independent and team-oriented environments and is committed to delivering exceptional customer service.About the RoleWe are seeking a motivated, customer-focused POS Hardware & Network Support Technician to support, maintain, and troubleshoot Point-of-Sale (POS) systems and related technology.ResponsibilitiesInstall, configure, maintain, and support POS hardware and software systems.Troubleshoot and repair:POS registers and terminalsReceipt and label printersMonitors and customer-facing displaysEMV/chip and contactless payment devicesCash drawers and peripheral equipmentDiagnose and resolve network connectivity issues involving POS environments, including LAN, WAN, Wi-Fi, TCP/IP, DNS, and DHCP.QualificationsCompTIA A+, Network+, or similar certifications.Required SkillsHands-on experience with:POS registers and payment terminalsPrinters and peripheralsMonitors and display systemsEMV payment devicesHardware deployment and troubleshootingStrong understanding of networking fundamentals:TCP/IPDHCPDNSVLANsWireless networkingProven ability to diagnose and resolve hardware and connectivity issues.Knowledge of payment processing technologies and PCI compliance principles.Experience with ticketing systems and remote support tools.