Personal Lines Account Manager

Full-Time, In-OfficeC1 Insurance Group is a Dallas-based insurance agency with a positive, lively culture. We are a growing team that has a family oriented environment that seeks to work together to provide the best possible service to our customers. We are a full service risk management firm that has consistently grown double digits year over year since our inception in 2011. Our growth is driven off of referrals from customers, centers of influence, and having great people to serve them.WHAT WILL YOU DO?Strengthen relationships with existing customers by providing excellent customer serviceWork with producers to maintain high customer retention Manage customer communication & documentationAssist customers with coverage & billing questions via phone & emailProcess policy changes, updates to billing, cancellations & reinstatementsFacilitate the claims process, as neededRequirementsWHO ARE YOU?Customer Service backgroundStrong written & verbal communication skillsStrong Problem solving skillsDetail-orientedPositive attitudePreferred bachelor's degree or insurance backgroundProficient with Microsoft Office/ Google Workspace****P&C insurance license and experience preferred********Insurance experience preferred****BenefitsWHY US?This position is a full-time, in-office position in Dallas, TX. Our training program is intentionally designed to ensure you are fully-equipped and confident in starting your role. We are excited to play a part in your growth and development.Compensation is an annual base salary. We offer paid time off, paid holidays and health insurance coverage.