Process Assistant

Job ID: 10401642 | Amazon.com Services LLC This position requires in‐role training at an operating site that will last 6+ weeks and be located 50+ miles from the employee's home site. All travel accommodations for training will be booked and paid for by Amazon. ABOUT AMAZON Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‐focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure orders are delivered at the right time, to the right location. Our operation's workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer's door. All workflows vary slightly, but one thing is constant: our vision and dedication to the customer. Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us! Key Responsibilities and Job Elements Support, mentor, and motivate others. Manage safety, quality, productivity, and customer delivery promises. Collaborate with all support teams, including Safety, Ops Integration, Loss Prevention, and Human Resources, to develop plans to meet business objectives. For this role, you will need to be At least 18 years old, and authorized to work in the United States. Able to work 40 hours per week, with overtime as required. Able to lift 49 pounds; stand and walk during shifts lasting up to 12 hours; frequently push, pull, squat, bend, and reach; and continuously climb and descend stairs. Work in an environment with varying noise levels, temperatures, and weather conditions. Delivery stations may include outside loading departments and grocery locations that are refrigerated. Basic Qualifications 1+ years of Microsoft Office products and applications experience. High school diploma or equivalent. Flexibility to work a schedule that may include weekends, nights, and holidays. Preferred Qualifications 1+ year of leadership experience directly managing others. 1+ year working in a similar environment (manufacturing, distribution, warehousing, or retail). Experience with performance metrics and lean process improvement. Excellent written and verbal communication and interpersonal skills to coach, train and assist team members. The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, FL, Miramar - 22.00-23.00 USD hourly. Amazon is an equal-opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. #J-18808-Ljbffr