Office Administrative Assistant- Full Time

COPE PT Center of Pelvic Excellence Physical Therapy & Wellness is seeking a reliable and detail-oriented Office Assistant to join our team at our McKinney clinic, with occasional coverage at our Dallas location when needed.About UsCOPE PT is a specialized physical therapy practice dedicated to providing patient-centered care in pelvic health and wellness. We pride ourselves on maintaining a professional, supportive, and collaborative environment where every team member contributes to delivering excellence in care and operations.ResponsibilitiesPerform insurance verification and authorization with a strong understanding of co-insurance, deductibles, and co-paysAccurately calculate patient responsibility (co-insurance and deductibles) prior to visitsGreet patients and provide excellent customer serviceAssist with scheduling and managing patient appointmentsSupport front desk operations, including phone and email communicationEnsure timely and accurate documentation in our systemsCollaborate with clinical and administrative staff to maintain smooth workflowQualificationsPrior experience in insurance verification/authorization requiredKnowledge of co-insurance vs. deductible vs. co-pay is a mustAbility to calculate co-insurance and deductibles confidentlyStrong organizational and time management skillsReliable, punctual, and able to manage responsibilities independentlyTeam player with excellent communication skillsProficiency with basic office software and scheduling systems (experience with EMR systems preferred)Position DetailsPrimary Location: McKinney, TXOccasional coverage at Dallas clinic as neededCompetitive hourly rate based on experienceIf you are passionate about supporting a healthcare team and have the skills to ensure seamless front office operations, wed love to hear from you! recblid vve60gqlbcc3ded7ff345ndo7jjedn