Peer Support Supervisor (Bilingual Program) Philadelphia

Peerstar LLC - Peer Support Supervisor (Bilingual Program)SUMMARY:The Peer Support Supervisor is responsible for directly supervising and overseeing Certified Peer Specialists in all aspects of their job responsibilities of providing quality services to consumers in their homes and community settings, including peer interactions and interventions, documentation, recovery-oriented activities and productivity/utilizationBENEFITS:Health Insurance (F/t only)Dental & Vison Insurance (F/t only)401k with MatchPaid Time OffReferral BonusROLES/RESPONSIBILITIES:Provide weekly supervision meetings with certified peer specialists.Monitor and review peer specialists' documentation.Ensure that peer specialists follow the 10 fundamental elements and guiding principles of mental health recovery.Monitor peer specialist's interactions and interventions with peers to ensure that peer's service plan addresses current needs and is focused on provision of quality care.Provide consistent feedback, guidance and support to peer specialists and assigned peers.Educate and work with peer specialists on identifying and utilizing appropriate community agencies/resources with peers.Run daily reports to monitor and proactively address service delivery.Assign peer specialists to peers based on availability, peer needs, training, etc.Schedule, monitor and oversee initial 6-hour field supervision completion for new peer specialists.Oversee/assist in completing MCO critical incident reports when necessary.Complete high-risk reviews and perform any necessary follow-up.QUALIFICATIONS:Bachelor's degree in related field; andTwo to four years of mental health direct care experience, which may include experience in peer support services; and Completion of a peer specialist supervisory training curriculum approved by the Department of Public Welfare within 6 months of assuming the position of Peer Support SupervisorORAssociate's degree in related field; andThree years of mental health direct care experience, which may include experience in peer support services; and Completion of a peer specialist supervisory training curriculum approved by the Department of Public Welfare within 6 months of assuming the position of Peer Support SupervisorORA high school diploma or general equivalency degree; andFour years of mental health direct care experience, which may include experience in peer support services; and Completion of a peer specialist supervisory training curriculum approved by the Department of Public Welfare within 6 months of assuming the position of Peer Support SupervisorBilingual (English/Spanish) required.Ability to communicate fluently in both English and Spanish in verbal and written formats.MINIMUM SKILLS AND ABILITIES:Excellent verbal and written communication skillsExcellent organizational skills and attention to detailExcellent time management skillsProficient with Microsoft Office Suite or similar software with the ability to learn new or updated software Possess effective communication skillsSUPERVISION:The position of Peer Support Supervisor is directly accountable to the Program Manager or Regional DirectorREPORTING REQUIREMENTSThe position of Peer Support Supervisor is required to complete weekly supervision notes for all Certified Peer Specialists assigned. The Peer Support Supervisor is also responsible for monitoring utilization reports for assigned Certified Peer Specialists and submitting status reports to direct supervisorTRAININGThe Peer Support Supervisor should keep updated on all changes that occur within the Peer Support Program. It will be necessary, from time to time, for this position to attend training provided by the State of Pennsylvania as well as outside organizations to accomplish this requirement. This position will be required to complete all yearly internal training courses.About Peerstar:PeerStar is Pennsylvania's largest and most established peer support provider, operating exclusively in the peer support space since 2008. We employ Certified Peer Specialists (CPS) and Certified Recovery Specialists (CRS)—individuals with lived experience of mental health and/or substance use challenges—who receive specialized training to support others on their recovery journey.Our services are:Goal-oriented and structured, with individualized recovery plans (IRPs) focused on specific, achievable objectivesMedicaid-funded, making them accessible to those who need them mostHome and community-based, meeting peers literally where they areComplimentary to clinical treatment, working alongside therapists and doctorsCulturally responsive, adapting to diverse backgrounds and needsAvailable statewide, serving 35 counties across Pennsylvania