Platform Software Engineer

DIGIT is looking for a Network Administrator to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis of network circuits and devices as part of a large technology refresh initiative.The Network Administrator shall focus on implementation and coordination of wired and wireless network equipment across hundreds of sites across the globe, remotely coordinating the work.The individual will utilize tools to provide predictive heat mapping, onsite surveys utilizing Ekahau, and Cisco Prime Infrastructure.This includes supporting the implementation of Software-Defined Access (SDA) at Regional Office Buildings.Additionally the Network Administrator may be required to perform Level / Tier 2+ Network Architecting and Administration of applicable networks to include Wide Area Network (WAN), Local Area Network (LAN), Wireless Local Area Network (WLAN), and Data Centers assigned by GSA.Position DescriptionAs a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, DIGIT is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers.The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA's IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency's shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.ResponsibilitiesManage LAN infrastructures to include access points (WAPs), wireless LAN controllers, and integrations into Software Defined Access (SDA) infrastructuresOversee and implement switch provisioning (configuration) and implementation across multiple sites, including coordinating cutover logistics and change managementEstablish network monitoring for newly installed and replaced equipmentSupport and operate Software-Defined Wide Area Networks (SD-WAN) sitesSupport and maintain network equipment and configuration (routers and routing)Utilize and implement network orchestration tools and techniques to facilitate automated and consistent configurations, management, testing, deployment, and operations of physical and virtual devices within the networkManage status, errors, and inbound and outbound traffic statistics of all routing interfaces, bandwidth utilization, and errors of all inbound and outbound LAN/WAN circuitsProvide consulting services to members of the professional staff and to the customer in the analysis and design of data processing systems, management systems, scientific systems, and other related areasMakes technical decisions on kinds of data to be gathered and methods to be used in data collection and analysisProvide technical direction, guidance, and assistance to assigned projects, suggesting efficient approaches and methods for solving problemsDevelop analytical and computational techniques and methodology for problem solutionProvision and configure switches and routersAssist with vulnerability patching and IOS upgradesPrepare and present written and oral reportsAnalyze, diagnose, and recommend solutions to complex problemsEscalate issues to vendor and third-party entities, as necessary and directed by the GovernmentGenerate / update network documentation in coordination with onsite installation resourcesMaintain effective working relationships with associates and client personnel at all levelsProduce knowledge base articles and SOPsRequirementsPublic Trust Clearance or the ability to obtainITILv4 Foundation Certification within 120 days of start datePrevious experience with vulnerability patching and IOS upgradesPrevious experience supporting and operating Software-Defined Wide Area Networks (SD-WAN) sitesPossess comprehensive knowledge across key tasks and high impact assignmentsFunction as a technical expert across multiple project assignmentsDesign and develop solutions to complex application problems, system administration issues, or network concernsPerform systems management and integration functionsProven ability to work independently in a full and/or partial remote environment with limited supervisionCommunicate in both oral and written forms, demonstrating effectiveness with all levels of staff and clientsMaintain standard working hours per the DIGIT contract and be available for meetings and other collaborative efforts during working hoursPossess and apply expertise on multiple complex work assignmentsAssignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasksPreferred QualificationsCisco Certified Networking Professional (CCNP) or Cisco Certified Networking Associate (CCNA)Proficiency in wireless survey software such as Ekahau, both in actual survey functions and engineering and architecture based on the dataProficient in configuring BGP, OSPF, EIGRP, and static routesFamiliar with SD-WAN architectures such as VMware (VeloCloud)Design network architecture for Software Design Access / Software Defined Networks, utilizing Cisco Catalyst CenterWilling to work a variety of shifts, including holidays as scheduledFamiliarity with Active Directory, Windows, ServiceNow, network monitoring systems (Solarwinds), Cisco Prime, LAN/WAN control protocols, Cisco SDAProficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Slack, and ServiceNowWilling to work a variety of shifts, including holidays as scheduledEducation and Experience Requirements7‐12 years of experience and bachelor's degreeExperience as a remote worker demonstrating time management and self‐discipline with cultural change management and agile mindsetBenefitsMedicalDentalVisionAD&DSTDLTDCompany‐paid life insurance401(k) with employer contributionPaid time offPet insurance#J-18808-Ljbffr