Sales Operations Analyst

Function:The Sales Operations Analyst/Manager will provide day-to-day support to maximize commercial capabilities with planning, reporting, field tools, sales variable compensation, forecasting, and CRM management. This is a hands-on role requiring technical skills in sales operations, KPI development, analytics, Salesforce.com and reporting tools, attention to detail, and the ability to work across teams to solve operational challenges.The ideal candidate is a strong communicator, systems-oriented, and comfortable analyzing data to support sales and commercial leadership.Responsibilities:Sales KPI Reporting & Commercial AnalyticsBuild and maintain recurring dashboards and reports (weekly, monthly, quarterly) for sales performance, pipeline, bookings, rep performance, and sales activitiesPrepare commercial review decks and sales leadership reporting packages with detailed analytics and KPI trackingPerform ad hoc analysis to support sales initiatives, market trends, and performance gapsProvide account-level reporting to support territory planning and decision-makingForecasting Support commercial forecasting process to support the needs of the organization with key stakeholders, including inputs into Supply Chain and financial planning. Create, own and communicate long-term demand forecast models.Sales Compensation Development & Administration Coordinate setting up and administration of the appropriate Commission / Sales Incentive Structure to maximally motivating the Commercial Team (within the compensation plan)Territory Development Support optimization of sales territories as the team grows, taking into consideration geographic proximities, account concentration and growth potential, different roles (sales role vs. clinical specialist role)Market Intelligence / Market Sizing and Opportunity Develop and maintain market opportunity analysis and mapping. Leverage analytical tools and data sets to gather insights and assess market entrance and capture Pricing Models Support pricing analysis and managementCRM Management Manage CRM Software solution allowing the organization (i) to track / analyse / optimize our sales team and customer engagement and (ii) to provide real time reporting on the commercial performance Adhere to all company policies, procedures and business ethics codes. Any other duties, within reason and capability, as determined by your manager. Qualifications5 years of experience in Sales Operations, Commercial Analytics, or Business Systems support (preferably in medical devices, pharma, or diagnostics)Experience administering or supporting Salesforce CRM (Salesforce Admin Certification a plus)Proficiency in Power BI or other BI tools; advanced Excel skills including pivot tables, formulas, and data cleaningFamiliarity with sales performance tracking, incentive comp, and territory planning conceptsStrong analytical mindset with the ability to interpret and communicate data effectivelyDetail-oriented, resourceful, and able to manage multiple projects with shifting prioritiesPreferred ExperienceExperience supporting global field sales organizationsFamiliarity with Carevoyance, claims data or similar toolsExposure to Sunshine Act or healthcare compliance reporting