Community Manager - Madison Hall

Community ManagerClemmons, NC | Fully On‐SiteSYNCO Properties, Inc. is seeking an experienced and resident-focused Community Manager to lead the day-to-day operations of a residential apartment community in Clemmons, NC. This is an exempt, fully on‐site leadership role ideal for a hands-on professional who excels at team leadership, operational excellence, and delivering a high-quality resident experience.Position SummaryThe Community Manager is responsible for managing the community in accordance with SYNCO Properties' policies and procedures, with a focus on maximizing occupancy, revenue, and long-term asset value while maintaining superior physical conditions and resident satisfaction.Key ResponsibilitiesOversee all daily operations, leasing, marketing, and resident relationsLease apartments to qualified applicants while maintaining screening standardsEnsure units and common areas are market-ready and well maintainedSupervise, train, schedule, and evaluate on-site staffManage rent collections, delinquency follow-up, reporting, and budgetsCoordinate maintenance activities, vendor work, and contract oversightComplete weekly and monthly operational and financial reports accurately and on timeEnforce company policies, Fair Housing laws, OSHA, and risk management standardsMaintain positive resident relationships and resolve concerns professionallyEnsure on-call rotation is created and respond to after-hours emergenciesQualificationsHigh school diploma or equivalent required; college coursework or degree preferredCAM or ARM designation preferredThree or more years of apartment or property management experience preferredStrong leadership, leasing, sales, and customer service skillsExperience with Yardi or similar property management software requiredExcellent verbal and written communication skillsAbility to walk the property and climb stairs dailyValid driver's license and current vehicle insurance requiredCompensation & BenefitsWe offer a competitive compensation package and comprehensive benefits while promoting a healthy work/life balance.Our benefits include:Competitive salary with quarterly and discretionary bonus programsGenerous apartment rental discountsMedical, Dental, Life, Short‐ and Long‐Term Disability coverage401(k) with company match (100% of the first 3%, plus 50% of the next 2%)128-240 hours of PTO based on tenure, plus 11 paid holidaysWellness reimbursement up to $200 annuallyEmployee Assistance Program (EAP) at no costOngoing training, promotion, and advancement opportunitiesNew‐employee referral bonus programIf you are a proactive leader who takes pride in delivering strong operational results and an exceptional resident experience, we encourage you to apply.SYNCO Properties, Inc. is an Equal Opportunity Employer.