IT Specialist - Technical Support (Entry Level)

Join a Global Leader in Workforce Solutions - Net2Source Inc.Who We AreNet2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.Description: 100% onsite at Logan, UtahMon-Fri, regular business hours (typically 8-5) - occasional off-hours support as needed for on-call schedule rotationRole SummaryTop 3 "must-have" qualities:• A proactive, problem-solving attitude• An attitude of continuous improvement• A customer-service oriented approachWe are seeking a hands-on IT Deskside Support Technician (Contingent Worker) to provide technical support for onsite and remote users. This role focuses on end-user computing support, hardware and peripheral troubleshooting, and timely issue resolution in an enterprise environment. The technician will support multiple office locations within the same city, as well as users who work remotely. This role will work closely with centralized global IT support teams.Key Responsibilities• Provide onsite deskside support for computer equipment and related peripherals• Provide remote technical support for offsite users using approved remote support tools• Troubleshoot and resolve hardware, software, and connectivity issues• Support device deployment, refresh, replacement, and return activities• Assist with conference room and workplace technology support• Document incidents, requests, and resolutions clearly within an enterprise IT service management system• Coordinate with centralized operations and infrastructure teams for incident escalation and follow-up• Support basic IT asset handling activities, including inventory tracking• Additional IT-related work as requiredRequired Qualifications• Experience in IT deskside and/or remote support• Hands-on experience troubleshooting end-user computing technologies• Familiarity with IT support processes and ticketing systems• Strong customer service and communication skills• Ability to work independently in a structured support environment while following established processes and directionPreferred Qualifications• Experience supporting users in a manufacturing, lab, or regulated site environment• Familiarity with enterprise identity and access management platforms• Experience supporting enterprise device deployment and lifecycle management processes• Experience supporting conference room or workplace technologyPhysical & Work Environment Requirements• Ability to lift and move equipment up to 50 lbs.• Comfortable working in non-desk environments (e.g., under desks, behind displays, equipment rooms)• Ability to travel between two office locations within the same city (approximately 7 miles apart)• Must comply with site safety requirements, including the use of required personal protective equipment (PPE) such as safety‐toe footwear.• Onsite presence required, with regular interaction with remote usersAdditional NotesThis role may participate in an after-hours on-call rotation to support business needs. Access to systems and facilities will be provisioned in accordance with standard contingent worker onboarding and security processes.Why Work With Us?We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.Our Commitment to Inclusion & EquityNet2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.Awards & Recognition• America's Most Honored Businesses (Top 10%)• Fastest-Growing Staffing Firm by Staffing Industry Analysts• INC 5000 List for Eight Consecutive Years• Top 100 by Dallas Business Journal• Spirit of Alliance Award by Agile1Ready to Level Up Your Career?Click Apply Now and let's make it happen.