Account Maintenance Specialist

Account Maintenance SpecialistDentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. The company's products provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dental care. Dentsply Sirona is looking for someone to join their team as an Account Maintenance Specialist. This is a hybrid position and would require you to work 3 days in their York office. Key Responsibilities: Responsible for handling all direct and indirect account matching to create one customer in the account master Responsible for handling Account/Customer Change Requests and New Customer setup within each ERP and CIM360 Responsible for handling all ecommerce registrations (NABUYDS, CABUYDS, GDP, SureSmile & DS Core) Perform data audits in support of a variety of CIM requirements Responsible for maintaining customer updates Research addresses from returned mailings Maintain a working relationship with Divisional and Corporate associates who work with customer systems Perform special tasks and assignments as required Learn and maintain a general knowledge of the Dentsply Sirona product lines Provide input on changes needed to better support the overall data quality process Participate in team project work in support of continuous improvement initiatives Work with a variety of information systems (CIM360, Salesforce.com, AX, MoveX, AS400, SAP, Zuora, etc.) in order to support the Account Maintenance data Education: High School degree required or equivalent experience and education Years and Type of Experience: Minimum 1 year of related work experience Key Required Skills, Knowledge and Capabilities: Demonstrated ability to deal effectively with customers and strong telephone etiquette skills Ability to perform basic arithmetic computations Capable of working independently Ability to communicate with internal and external stakeholders in a professional and courteous manner Strong oral and written communication skills are required Ability to be a productive team player Equal Opportunity Employer: Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law. Eligibility: All successful applicants must be eligible to work in the country the position is based. Assistance: If you need assistance with completing the online application due to a disability, please send an accommodation request to accommodationrequest@dentsplysirona.com. Agencies: Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.