Branch Supervisor

DescriptionJoin Our Team-Where Values Drive Exceptional Banking Experiences We're seeking a Branch Supervisor to lead branch operations, cultivate strong client relationships, and support market growth while maintaining a positive, compliant, and service-oriented environment. As part of our continued commitment to strategic focus and accountability, First Carolina Bank is guided by our core values: Intentional, Responsive, Enterprising, and Considerate. These principles shape how we serve our customers, support our teams, and steward our communities-ensuring trust, consistency, and excellence in every relationship. Why You'll Love This Role Lead and support a collaborative, people-first branch team focused on accountability and service excellence Build meaningful relationships with customers, community partners, and internal stakeholders Balance customer experience with sound judgment, risk awareness, and operational discipline Play a key role in deposit growth, sales support, and cross-functional collaboration Serve as a trusted partner to market leadership, lending, operations, and corporate teams Lead with empathy, stability, and consistency in a highly relationship-driven environment What Makes You a Great Fit Warm, approachable, and people-oriented leadership style; steady and collaborative by nature Values teamwork, consensus-building, and supporting others' success Exercises good judgment and balances customer needs with risk and compliance requirements Thrives in structured yet relationship-focused environments Enjoys developing others, fostering engagement, and strengthening team culture Comfortable working across functions and adapting to evolving business priorities Key Responsibilities Establish and maintain a healthy branch culture focused on accountability, productivity, and customer experience Develop and strengthen relationships with existing and prospective clients through exceptional service Support market leadership, commercial lenders, and business development initiatives Oversee daily branch operations including account activity, balancing, and transaction accuracy Monitor assigned accounts for overdrafts, service charges, returns, and related activity Ensure compliance with audits, regulatory procedures, and internal controls Identify training needs, coach staff, and support performance development Supervise branch personnel, including performance feedback and staffing support Serve as liaison with Corporate Human Resources and internal partners as needed Qualifications Bachelor's degreeor at least 3 years of experience in a sales and customer service environment Strong leadership, communication, and interpersonal skills Proven ability to multi-task, prioritize, and remain organized in a fast-paced environment Strong computer proficiency Ability to exercise independent judgment and escalate appropriately Banking experience preferred Prior people leadership experience preferred JHA platform experience a plus Risk Management Requirements Understands and adheres to workplace policies, code of conduct, privacy, and information security guidelines Complies with all applicable regulatory requirements, including Anti-Money Laundering (AML), Bank Secrecy Act (BSA), and USA PATRIOT Act Acts within authorized limits and delegated authorities Follows established processes and controls to protect shareholder and customer interests Benefits Competitive total compensation Comprehensive health, dental, and vision insurance Retirement savings plans with company match Paid time off and holidays Professional development and leadership training opportunities Employee assistance programs Opportunities to engage in community service and outreach Our Core Values Enterprising: We take a do-business approach-finding thoughtful, resourceful ways to support customers and communities. Intentional: We follow through, honor commitments, and act with care and precision in everything we do. Responsive: We deliver frictionless banking experiences by answering the bell quickly and exceeding expectations. Considerate: We act with professionalism, empathy, and respect-supporting one another and the markets we serve. BranchSupervisor #BankingLeadership #RetailBanking #PeopleFirst #CommunityBanking #LeadershipJobs #FirstCarolinaBank