AI Product Analyst

ABOUT USAt HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitionsPosition OverviewHUB is seeking a Senior Product Analyst to lead and support our AI Innovation Groups and AI Makerspace program. This role serves as the critical link between 20+ business-driven AI Innovation Groups across HUB's regions and product lines and the central AI & Automation team. The Product Analyst will work directly with AI Innovators (Makers) to capture use cases, build solution backlogs, assess business value, track solution delivery, and identify opportunities to scale regional innovations to enterprise-level capabilities. This is a hands-on role requiring both analytical rigor and a passion for enabling grassroots AI innovation across a distributed organization of 20,000+ employees.Key ResponsibilitiesAI LeadershipServe as primary liaison to AI Innovation Groups across Marketing, Finance, Producers, Servicing, M&A, Claims, and regional operationsCollaborate with stakeholders to align AI initiatives with business objectives and strategic prioritiesFacilitate AI innovation sessions, onboarding AI business Innovators, be a mentor for AI solutions, and facilitate learning and personal growthCoach and support AI Innovators as they build regional/team-specific AI solutions for their colleaguesAn expert in the AI field, using multiple AI frameworks to facilitate the delivery of business value.Manage pilot groups completing AI backlogs and deliver on timelinesInnovation Backlog & Use Case ManagementCapture and document AI use cases from Innovation Groups including business context, current-state pain points, and proposed solutionsBuild and maintain innovation backlogs for each Makerspace cohort using the Innovation Solution Tracking systemAssess solution feasibility, categorizing opportunities as Regional, Multi-Regional, or Enterprise scopeIdentify patterns across Innovation Groups to surface opportunities for standardization and reuseEscalate high-value solutions to the AI Center of Excellence Roundtable for enterprise considerationBusiness Value Assessment & ReportingDevelop and apply consistent methodology to quantify AI solution value (hours saved, efficiency gains, revenue impact)Maintain the AI Innovation Value Funnel, tracking solutions from ideation through deploymentCollect and document qualitative success stories for the Success Story Repository and communicationsReport on program metrics including solutions deployed, colleagues served, and measurable efficiency gainsSupport ROI modeling for AI Innovation Committee investment decisionsAI Champions CoordinationPartner with AI Champions network to identify AI candidates from the AI-fluent user baseSupport the pathway from AI Champion to AI Innovator for high-potential users ready to build solutionsCoordinate with Change Enablement team on Makerspace communications and participant selectionSurface use cases and best practices from Innovation Groups back to AIChampions for peer-level disseminationSolution Documentation & Knowledge SharingDocument AI solutions including prompts, Projects, workflows, and artifacts created by Innovation GroupsBuild and maintain prompt libraries and "how-to" documentation for reusable AI patternsContribute to AI governance by ensuring solutions comply with HUB AI policies and responsible AI practicesCreate content for AI Office Hours, Town Halls, and training sessions based on Innovation Group discoveriesRequired Qualifications3+ years of experience in business analysis, product analysis, or similar analytical roleDemonstrated experience with AI tools, particularly generative AI platforms (Claude, ChatGPT, Copilot)Strong facilitation and communication skills with ability to engage diverse business stakeholdersExperience documenting use cases, writing requirements, and building backlogsProficiency with data analysis tools (Excel, Power BI, or similar) for value assessment and reportingBachelor's degree in business, Technology, Data Science, or related fieldPreferred QualificationsInsurance or financial services industry experienceExperience with innovation programs, grass roots development, or community-driven initiativesKnowledge of Claude AI capabilities including Projects, Artifacts, and prompt engineeringExperience with Agile methodologies and backlog management tools (Jira, Azure DevOps)Change management or training facilitation experienceExperience working with distributed or regional teams across multiple locationsKey CompetenciesAnalytical thinking with ability to assess solution feasibility and quantify business valueStrong interpersonal skills with ability to build relationships across business unitsSelf-starter mindset with ability to work independently across multiple Innovation GroupsCuriosity and enthusiasm for AI tools and emerging technology applicationsExcellent written communication for documentation, reporting, and knowledge sharingOrganizational skills to manage multiple concurrent Makerspace cohorts and Innovation GroupsEntrepreneurial mindset aligned with HUB's culture of innovation and continuous improvementWhat We Offer YouAt HUB International, we're invested in your success—both inside and outside of work. Our benefits include:Competitive base salary plus performance-based bonusComprehensive medical, dental, and vision coverage401(k) with company matchPaid time off and company holidaysFlexible work arrangements including remote/hybrid optionsProfessional development and certification reimbursementOpportunity to work at the forefront of enterprise AI adoption and innovationJOIN OUR TEAMDo you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $140,000 to $170,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.