Medical Receptionist

Caring. Connecting. Growing Together. Marlborough Family Medicine, ProHealth Physicians, part of Optum has an immediate opening for a friendly, patient focused and detail oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for supporting the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. Routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows.Schedule: The hours are Monday through Friday an 8-hour shift between the hours of 8am-6pm. Work schedule to be determined by the Practice Manager upon hire. May be asked to float to other practices for coverage.Primary Responsibilities:Conduct check-in and check-out processAnswer incoming calls and use EHR to document details of patient inquiriesConduct outreach to patients requiring appointments or service follow-upSchedule appointments using standard scheduling protocolsManage administrative in-basket pools and work queuesScan documents into the EHR per standard protocolsBalance payments and prepare depositsProtect patients' rights by maintaining confidentiality of medical, personal, and financial informationProvide coverage at other ProHealth locations on an ad hoc basisPerform other duties as assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED (or higher)1+ years of customer service or receptionist experienceIntermediate level of computer proficiency with Microsoft OfficeAccess to reliable transportation with the ability to travel 10% of the time within 30 miles of territory assignedPreferred Qualifications:Experience working in a primary care settingExperience working with EPICPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.