Export Coordinator

Job Title: Export CoordinatorDuration: 6+MonthLocation: Neenah, WI, 54956Shift: Monday-FridayPayrate: $22-$24/hrAccountabilitiesProvide exceptional customer service and problem resolution to order inquiries and various questions or issuesUtilize SAP and SED to complete and maintain accurate order and material information obtained from Procurement, vendors and other sourcesEnsure all required export documents are complete and accurate, as well as, correctly and timely transmitted to appropriate partiesWork effectively with customers, vendors, warehouse team and carriers to complete and schedule shipments according to delivery date requirementsSkillsProficient in Windows, Word, Excel and SharePointStrong interpersonal and communications skills in both verbal and written formatDemonstrated problem solving capabilitiesAbility to work accurately and independently in fast paced environment while meeting established metrics100% daily shipping deadlinesInitial customer response within 24 hoursOne or less customer service related claim/monthPrevious success as customer service, logistics or procurement operations associates are typically good candidatesSpecific Responsibilities IncludeStandard/Non-Standard Picks (all applicable countries)Freight QuotingShipment Consolidation/Close/CompletionTentative PricingCapability and adaptability to assume complete export responsibilities to enable seamless coverage by providing flow-to-the-work and back-up supportKTW to KTE ShipmentsSales Order Entry (all countries)Support of Quoting and Alternative SourcingCustomer Initiated Claims and Repairs Research/ResolutionOther export related activities as requested