Genesys Engineer

Genesys Engineer Cary , NC or Ashburn, VA Genesys Engineer - min 5+years of exp. Enterprise Genesys environment background. contact center solutions (CCS) technologies. managing and supporting call center applications. proficient in understanding of Genesys cloud, Genesys premises, Genesys routing, Genesys reporting. interaction with customers. on call support required on need basis. understanding of how Genesys connects to databases. SIP communications. Reports - GCXI (Genesys Customer Experience Insights). Job Type: Contract Pay: $65.00 - $70.00 per hour Expected hours: 40 per week Experience: Genesys Engineer: 6 years (Preferred) contact center solutions (CCS): 3 years (Preferred) GCXI (Genesys Customer Experience Insights): 4 years (Preferred) call center applications: 2 years (Preferred) Work Location: In person