AT&T Client Service Representative

There’s a lot to be excited about here at our firm as we kicked off this year with unprecedented solutions for our clients! As one of the area's most notable communications and sales firms, we have the privilege of working hand-in-hand with technology clients across the nation. Our status and client base continue to broaden every day, so we are on the lookout for an AT&T Client Service Representative to join our team! The primary focus of the AT&T Client Service Representative is to optimize company sales revenue and customer outreach by creating brand awareness. The AT&T Client Service Representative is the face of our company and serves as the direct liaison between our esteemed clients and valued customers. An ideal candidate for the AT&T Client Service Representative role will have a proven history of professionalism, comprehensive knowledge of customer relations, and the ability to upsell and negotiate contracts. Responsibilities of the AT&T Client Service Representative will include: Recommend specific products or features to ensure each customer’s needs are met Confidently answer customers’ questions regarding products or services and overturn objections Work with the sales team to manage sales promotions and engage customers to drive company revenue Engage directly with customers and clients alike to develop trusting relationships and bolster brand loyalty Effectively communicate sales promotions and special offers directly to customers Assist fellow AT&T Client Service Representatives in the planning, execution, and monitoring of sales strategies to exceed sales targets for clients Conduct research and draft KPI reports to monitor campaign efficiency and track sales performance Preferred Qualifications for the AT&T Client Service Representative: Prior experience in customer service, client services, sales, retail, management, or a similar business-related position Strong written and verbal communication skills Can achieve both individual and collaborative goals with other AT&T Client Service Representatives through time management, discipline, and organization Able to identify emerging trends and patterns Friendly and engaging personality Job Type: Full-time Pay: $43,000.00 - $55,500.00 per year Schedule: Monday to Friday Weekends as needed Work Location: In person